MAJOR PROBLEM with Norton AGAIN on new computer

It doesnt seem to be working and I have error messages for email scanning and AutoProtect error. AND I CANT CHANGE THE SETTINGS. Cant use the defaults or change any setting. I have gone all over their website and there is nothing there but q and a and when I follow the steps IT DOESNT WORK. And IT WONT UNINSTALL!
That is my Big Gripe!
IT WONT UNINSTALL!
I hate this. Had this happen on W98 puter and had to reformat it to get rid of Norton.
Yes, I can call and PAY them to answer my questions but it will be a cold day in H#77 when I give them more money. I have done everything short of editing my registry and I wont do that with their instructions.
NORTON SUCKS!