Roxio

[the gaffer]

HELLO AGAIN PEOPLE, heres an interesting problem, i used to have easy cd creator installed by adaptec, i uninstalled this when i purchased a new drive as it didnt support it, i then installed easy cd creator basic by roxio which came with the drive, it worked ok but was so limited i uninstalled it, i have just purchased easy cd creator 5 platinum but cannot get it to install, when i run the setup it goes so far and then a message appears on the screen that says, another version of this software is already installed setup cannot continue, ive searched all the roxio help site and all i could see from their help files were run a clean install after using roxizap.exe which supposedly removes all traces of roxio software, i used this tool and it has made no difference i still get the same error message, any ideas ?

[locustfurnace]

Remove the program first via the Add/Remove utility.
Then remove the remaining folders left in the C:\Program Files
Then be sure to remove any setup files left in the C:\Windows\Temp folder.
If still does not work, then it is due to key entries in the registry, which are not simple to remove. They can be rmoved, but take time.
If the roxiozap does not work, then it might be cause it does not work on all versions?
Make sure to remove any log files left over in the C:\ drive also from old Roxio setup files.
Try running the install again.

If you have a registry backup, just stick that into place.
If you do not have a registry backup, time to start.

[mommabear]

I had this filed away on an old cd: I think I got it from roxio's forums. Do this after uninstalling Roxio the usual way. If you don't find some of them, that's okay.

For a "clean" install:

Goto C:\Program Files and delete the Adaptec folder if there
Goto C:\Program Files\Common Files and delete the Adaptec shared folder if there

Search for files and folders with the name “cdr*”
Delete any of the following files if found

Cdral.dll
Cdrtc.dll
Cdr4_2k.sys
Cdralw2k.sys

Go into the registry (click start, run, type regedit, hit ok)

Go to HKEY_CURRENT_USER\Software and delete the Adaptec folder if there
Go to HKEY_LOCAL_MACHINE\Software and delete the Adaptec folder if there

go to HKEY_LOCAL_MACHINE\System\Currentcontrolset\Contro l\Class and highlight the folder that starts {4D36E965-E325…} and delete the upperfilters and lowerfilters from the right pane.

Exit from the registry, reboot your computer and try the install again

----------------------------

[Cosmo]

Roxio has an called "Roxizap" I've used quite successfully. Download is http://softwareupdates.roxio.com/gm/suppor...ols/roxizap.exe (http://softwareupdates.roxio.com/gm/support/tools/roxizap.exe) .

[the gaffer]

Originally posted by Cosmo@Mar 26 2004, 10:25 AM
Roxio has an called "Roxizap" I've used quite successfully. Download is http://softwareupdates.roxio.com/gm/suppor...ols/roxizap.exe (http://softwareupdates.roxio.com/gm/support/tools/roxizap.exe) .
please read topics more carefully? in my post i clearly stated that i had in fact already used roxizap from the support section at roxio. and just to clarify further the post made by mommabear did in fact help and i have now solved the problem

[mommabear]

Hi the gaffer!

I don't come here often. I'm glad to see that I was able to help.

mommabear

[ebmocwen]

I had an old version of Adaptec Direct CD and Easy CD Creator (ver 2.0 I think) and it started really acting up. Everytime I would try to burn a CD it would crash during the process and tell me the "drive reported errors". It got to the point where it wouldn't even format the disks. I made a big stack of nice coasters before I gave up and bought Easy CD Creator 5 platinum. It installed fine but when I would try to run it it would tell me the "engine wouldn't initialize". I noticed that the install hadn't uninstalled the old Adaptec software, so I did that, but I just ended up making another stack of coasters. I've tried uninstalling and reinstalling, going back to the old software, etc. . . . no go. I was wondering if the post from Momma Bear would work for me or do I have another problem, possibly with the hardware? ( I always get the message that "the drive reported errors") Is it possible that my old burner (Hewlett Packard 7200i 2x) doesn't support CD-R's anymore, that say they burn at 40x or whatever? I am using Windows 95, Pentium II 350mhz 30 gig HD UDMA 7200 rpm. I'm not too smart with computers, but I'd follow the instructions in that post if I knew it would work. I just can't afford to keep making those little frizbees.

[the gaffer]

i had loads of problems with this program but the information supplied by mommabear sorted me out, i dont know if it work for you but you could always try roxizap for a start and then try reinstalling it , as far as your reference to your cd burner, have you tried any other apps to see if it works ok on another program, nero is a good alternative and can be found on the oldversion start page. you could also pm or email mommabear for advice as the post states mommabear doesnt visit that often and you would get a quicker response, also search the forum for other burner software that you could try to check the reliability of your cd burner and several are free

[locustfurnace]

Originally posted by ebmocwen+Apr 28 2004, 06:40 PM--></span><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td>QUOTE (ebmocwen @ Apr 28 2004, 06:40 PM)</td></tr><tr><td id='QUOTE'>It got to the point where it wouldn&#39;t even format the disks.[/b]
You dont need to format the CD-R&#39;s, only - unless you are making &#39;UDF&#39; CD&#39;s for packet writing. Otherwise, there is no point in formatting the CD.
<!--QuoteBegin--ebmocwen@Apr 28 2004, 06:40 PM
Is it possible that my old burner (Hewlett Packard 7200i 2x) doesn&#39;t support CD-R&#39;s anymore, that say they burn at 40x or whatever? [/quote]
The CD-r Device can ONLY record at 2x, even though the medium can be recorded at 24x,40x. You can not make the recorder run any faster than what the hardware is capable of.
Sometimes the hardware works with only certain medium also, it is picky, and should have been noted in the manual as well. Alot of the newer CD&#39;r may not work correctly in some drives at such a low speed. This issue is well known with CD-RW&#39;s which state they can ONLY be recorded in HighSpeed Drives.
Adaptec software can be a pain, you can only have 1 recording software title installed at a time on the computer also, so if you have an older version + a newer or different version, you must uninstall one or the other completely.
As the_gaffer states, you may whish to try an alternative app, I have posted alt recording apps before, and they are freeware ones and work just as good - sometimes better, than commerical software.
try one of the apps listed in this thread.
http://www.oldversion.com/talk/index.php?a...&st=0#entry5162 (http://www.oldversion.com/talk/index.php?act=ST&f=3&t=1538&st=0#entry5162)

[Gramps]

Originally posted by ebmocwen@Apr 28 2004, 06:40 PM
I had an old version of Adaptec Direct CD and Easy CD Creator (ver 2.0 I think) and it started really acting up. Everytime I would try to burn a CD it would crash during the process and tell me the "drive reported errors". It got to the point where it wouldn&#39;t even format the disks. I made a big stack of nice coasters before I gave up and bought Easy CD Creator 5 platinum. It installed fine but when I would try to run it it would tell me the "engine wouldn&#39;t initialize". I noticed that the install hadn&#39;t uninstalled the old Adaptec software, so I did that, but I just ended up making another stack of coasters. I&#39;ve tried uninstalling and reinstalling, going back to the old software, etc. . . . no go. I was wondering if the post from Momma Bear would work for me or do I have another problem, possibly with the hardware? ( I always get the message that "the drive reported errors") Is it possible that my old burner (Hewlett Packard 7200i 2x) doesn&#39;t support CD-R&#39;s anymore, that say they burn at 40x or whatever? I am using Windows 95, Pentium II 350mhz 30 gig HD UDMA 7200 rpm. I&#39;m not too smart with computers, but I&#39;d follow the instructions in that post if I knew it would work. I just can&#39;t afford to keep making those little frizbees.
I had a very similar problem with my LG CDRW Running easy cd basic version 5.on win 98se I tried everything but every time I tried to write to the disk I was told drive was not combatable. AAHHH tried uninstalling, removing files and folders manually, removed the drive itself and reinstalled it, you name it I tried it. Even the LG and Roxio help desk couldn’t help told me the drive was faulty. Then having had a few beers and trouble with my USB ports, system errors and lock ups fed up and rapidly loosing my temper I wrote zero’s to the drives formatted the disc and reinstalled windows Bingo it works fine. As does everything else the beer wasn’t that bad either. As for my USB ports well that’s going to cost me a motherboard. :D

[Jaime Andrés]

It may not apply in this case but I&#39;ve had problems in the past with recording apps. and learnt that it is certainly worthwhile scouring the the program&#39;s and associated affected program&#39;s web-site FAQ&#39;s and trouble shooters. Recently with a DVD burning app. that would not work, after hours of fruitless installing/un-installing all that was necessary was to delete a small reference in the Windows registry, this was included in the progam&#39;s FAQ section.

[locustfurnace]

Originally posted by Gramps@May 16 2004, 02:17 PM
I had a very similar problem with my LG CDRW
LG drives have had alot of problems recently in the GNU/Linux Community, the drive actually was ruined due to software.


A problem with LG CD-ROM drives was discovered that the kernel shipped with Mandrake Linux 9.2 triggered. This problem was that the kernel would send a FLUSH_CACHE command to the LG CD-ROM drive which would make the drive inoperable by overwriting its firmware. This is because some LG CD-ROM drives are not compliant with the ATAPI specification. The specification does not require an implementation of the FLUSH_CACHE command in the driver, and returning an error (or doing nothing) would have been the correct behaviour for the drive. Likewise, reusing a command is against the specification and LG has reused the FLUSH_CACHE command to modify the firmware of the drive, but they are unwilling to disclose exactly what the command does. This FLUSH_CACHE command is supposed to be supported only by CD-RW or DVD-RW devices; the LG-based CD-ROM devices are understanding this command as the UPLOAD_FIRMWARE command.
if you have problems with the LG drive, you might want to consider updating its firmware.
http://us.lgservice.com/