Michael B
03-10-2010, 02:09 PM
I attempted to download the new Realplayer SP into my computer (Windows 7 Pro). I am not that computer literate, really a novice.
The download went correctly.
The ads for Realplayer came up and played.
Their home page I was able to navigate around.
It seemed to be working fine.
I went to 'My Library'.
I pulled up all of my songs that are in the inventory.
I went to click on one of the songs and nothing happened.
In Windows 7, when you are loading something or waiting for the next event to appear, there is a little tiny circle that goes round and round until the download or activity is complete. Then the circle drops out of the picture and you move forward to do whatever you want on the computer.
In this instance, when I click on the song to play, the circle kinds of sputters like a car that is trying to get going on a cold winter morning.
I have never seen that happen before.............it just stutters and sputters and nothing ever happens.
Certainly the song never plays and when I try to click out of the file, it will not allow itself to be eliminated.
It is as if it were stuck.
I either have to shut down my computer to get the file to go away, or I delete the program from my computer and start all over again.
I run Mozilla Firefox with my windows 7 pro................can anyone help me to understand what is happening?
As you all know Realplayer is worthless in terms of support on this kind of stuff, unless you pay the $40.00 for their upgraded programs.
The download went correctly.
The ads for Realplayer came up and played.
Their home page I was able to navigate around.
It seemed to be working fine.
I went to 'My Library'.
I pulled up all of my songs that are in the inventory.
I went to click on one of the songs and nothing happened.
In Windows 7, when you are loading something or waiting for the next event to appear, there is a little tiny circle that goes round and round until the download or activity is complete. Then the circle drops out of the picture and you move forward to do whatever you want on the computer.
In this instance, when I click on the song to play, the circle kinds of sputters like a car that is trying to get going on a cold winter morning.
I have never seen that happen before.............it just stutters and sputters and nothing ever happens.
Certainly the song never plays and when I try to click out of the file, it will not allow itself to be eliminated.
It is as if it were stuck.
I either have to shut down my computer to get the file to go away, or I delete the program from my computer and start all over again.
I run Mozilla Firefox with my windows 7 pro................can anyone help me to understand what is happening?
As you all know Realplayer is worthless in terms of support on this kind of stuff, unless you pay the $40.00 for their upgraded programs.