YES,there is one main thing to try,it is known as (searching the forum)so many people ask the same questions over and over and it leads to multiple threads on the same subject or means that the moderator has to keep finding the existing threads and merging them,posting multiples just makes searching more difficult and harder for yourself and others to find the info that has already been covered,this has been asked before and im pretty sure you will find an answer by using the search feature.another tip when looking for msn is use messenger as a search word.