What i think about the best spyware program is Pestcontrol or Spybot search and Destory..... Pestcontrol updates are good..........IF YOU CAN'T REMOVE A SPYWARE PROGRAM, and you use Windows XP Pro or Home edition..... USe System REstore that will restore to the perviuos state.........but it has to be turned on if not you have to use the spyware scanners.........
Also if you are infected by COOLWEBSEARCH use the CWS shedder, the problems are that your homepage get changed all the time... or popups........internet preformance slowdown. this is the link to download it.........scan it and see if infected...ifso click fix it.......that should fix it ....