hi brian. very doubtful either of those updates ie windows or hp should affect an arcsoft title,also unless you uninstalled it it should still be there,try right clicking on a jpg image and choose open with and then in the next box click choose program and see if the arcsoft title is in the list if it is choose it and be sure to tick the box at the bottom to always open this type of file with this program.let me know how you get on.